Supply Chain Operations Execution
We manage and operate supply chains by taking full responsibilities and accountabilities for the SLAs and deliverables. Our promoters & operation teams have exposure to various roles in supply value chain – end-to-end supply chain service providers, CFAs, distributors, operators of mother hubs attached to manufacturing facilities etc. We are strategically aligned with country’s leading logistics company for our cold chain infrastructure requirements.
Our promoters & operation teams specialize in various roles in supply value chain workflow. Such as End-to-end supply chain service providers, CFA’s ,distributors, operators of mother hubs attached to manufacturing facilities, etc.
We provide following services related to operation & execution:
- Demand & Inventory Planning
- Inbound Logistics
- Warehouse & in-plant operations
- Customer service – order processing & fulfillment
- Outbound & reverse Logistics - shipping & last mile deliveries
- Value Added Services
- Accounting & administration
- Quality & compliance audits
We have a strong process based approach and a system of performance benchmarking, measurement and continuous improvement processes. We also have a structured reporting and review mechanism in place, which is customised to clients’ specific needs. Our service levels on the following parameters are Industry Benchmarks.
- Order Fulfilment Rate
- On- Time Delivery
- Error Free Deliveries
- Inventory Accuracy
Compliance requirement – regulatory and system
We have recovery plans in place to meet any contingencies in the course of operations. We have our own ERP software – MS Dynamics NAV to manage operations.